![]() International Journal of Education Economics and Development.Inderscience Publishers - linking academia, business and industry through research The survey analysis provides valuable insights regarding the existing communication gap among the university administrators and the challenges of HEIs. Additionally, different management categories have different opinions regarding the reasons for which the problem in the HE system occurs. If from one side, budgeting, research, human resource issues, and student's matters are found to have a strong positive monotonic correlation between both, quantity-quality aspects, and information given on a timely basis, the academic policies and degree programs are showing a weak relationship. ![]() The SSPS statistical package was employed to receive reliability analysis, Spearman's correlation, and Chi-square test results. Using a sample of 80 questionnaires targeting university administrators in Albania, the authors hypothesise direct linkages between education process, quality of support services, achieving sustainability in higher education. Article: Improving operational - developmental connections: foregrounding an alignment - dealignment - realignment perspective Journal: International Journal of Education Economics and Development (IJEED) 2023 Vol.14 No.2 pp.191 - 212 Abstract: On the basis of our administrative experiences and gaps in the literature, the authors develop a very practical theory, namely the (ADR) alignment-dealignment-realignment perspective.
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